Please convince me to remain a Giant customer. I am seriously considering changing where I do my grocery shopping.
I object to keeping these changes secret and also lying about when they were implemented.
#App store customer care number free#
I understand that Giant is free to change their policies whenever they feel it is necessary. Quite a few people agreed they have been using both paper and in APP coupons on sales items. I posted on social media about my experience.
#App store customer care number plus#
Plus I can use a paper coupon (the 40% off is calculated after the coupon is deducted). I went to the APP, and again, no mention of this.Īs a contrast, I get a weekly in APP coupon from CVS for 40% any NON-SALE item. I went home and read your flyer and there was NO disclosure of this coupon policy. That is a LIE, because I have routinely been using coupons, both paper and in APP - sometimes BOTH. The person at the Service Desk told me that since the pandemic began, Giant was NOT ACCEPTING coupons on sale items. The cashier could not get your system to accept ANY of the coupons. I had an in APP coupon for a few of the items, and also paper coupons. Last week, I bought several sale items (one of each). I wasn't happy, but I figured you changed your coupon policy The employee at the Service Desk told me I could only use one coupon, even thought bought 2 bags. When I checked out, the cashier could only get the system to accept one coupon. This past fall, I bought 2 bags of pet food (on sale) at your store on Columbia Ave in Lancaster PA. I am having problems with your changing coupon policy. As much as I dislike Bezos, it is now easier to order something online than to physically walk into a store. I have been going to Giant as my parents did their wholes lives, but now it's yet another once great Washington institution turned to garbage. My wife and I used to walk to the Oakton Giant three or four times a week for fresh food and to get exercise, but after last night, she is only going to Costco from now on. Last night, at the same store, some pudgy little turd debated with me after I asked why there was only one open register out of ten with a human being at it - and that one person was scowling with disgust, I might add. As usual, there is NO manager around to check, so we just didn't buy it. At the Lee Highway store, my wife was recently barked at by some snotty and angry young girl who told her repeatedly that "if it's not in the circular, it's not on sale!", even though there was a sale sign up on the item. At that same Giant a few weeks ago, I was shouted down because they had left an 11 month old yellow and red sale sign up for a beer and didn't want to honor the tag. On Tuesday night at Oakton, there was only one register with a human being at it and that line was invariably long, so a few other people and I in the "robo" line waited so long for someone to come and "allow" a man to buy wine that I finally left my stuff on the conveyer belt and went to Whole Foods instead. At both, you are forced to use the stupid and annoying "robo-checkout", which invariably goes awry.
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